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Customer Relationship

Management



After completing the course in Customer relationship management, one can get very lucrative jobs in the areas such as management, strategy, sales and IT. Customer relationship management jobs also covers sectors like banking, finance, accounting, insurance, legal, sales, marketing, IT, manufacturing, management consulting and public sector.

There are three parts of Customer Relationship Management:

  1. Operational - automation to the basic business processes (marketing, sales, service)
  2. Analytical - support to analyze customer behavior, implements business intelligence alike technology
  3. Collaborative - ensures the contact with customers (phone, email, fax, web, sms, post, in person)









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Accounting ManagementCo-Operative Mgmt.Facility ManagementOperations ManagementSales Management
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Management Education Discussion
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By himanshu chandhoke on : 31, Jan, 2010, 1:48:35 PM (IST)
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Hi I m final year student of BTECH ECE GGSIPU
By priyanka sharma on : 21, Jan, 2010, 5:25:12 PM (IST)
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MBA Education
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