Germany - Essential Information

Phone Calls

Phone calls are generally run over the telephone network operated by the Deutsche Telekom company, even though there are many private phone companies in business. When making long-distance calls, i e., to places more than 50 kilometers away, it’s advisable it to use the so-called call-by-call services. Check out www.teltarif.de. and do some research before using any calling services.


 City Country Code / City Code
 Aachen 49-241 
 Berlin 49-30
 Bielefeld 49-521
 Bonn 49-228
 Bremen 49-421
 Cologne (koln) 49-221
 Darmstadt 49-6151
 Dusseldorf 49-211
 Essen 49-301
 Frankfurt/main 49-69
 Frankfurt/oder 49-335
Hagen 49-2331
Hamburg 49-40
Hannover 49-511
Heidelberg 49-6221
Herne 49-2323
Kiel 49-431
Leverkusen 49-214
Ludwigshafen/rhein 49-621
Munich 49-89
Oberhausen 49-208
Remscheid 49-2191
Rostock 49-381
Wtirzburg 49-031
Zeitz 49-3441


Emergency Numbers:

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  • Police 110
  • Fire Brigade 112
  • Ambulance 115
  • Operator (0180) 2001033
  • National Directory Enquiries 11833
  • National Directory Enquiries (in English) 11837
  • International Directory Enquiries 11834


Roadside Assistance

  • Central Information ADAC (0180) 5 10 11 12
  • Road Assistance ADAC (01802) 22 22 22
  • Road Assistance ACE (01802) 34 35 36
  • Road Assistance AVD (0691) 66060


Car Hire

  • Avis (0180) 555 77 55
  • Europcar (0180) 580 00


Rail

  • National Rail Enquiries 01 80 59 96 633
  • Lost Property (Rail) (0180) 5 99 05 99
  • Berlin Lost Property (030) 69 65
  • Disabled Travelers (0511) 56 70


Institutes/Medical Help

  • Goethe Institute (089) 15 92 10
  • Alcoholics Anonymous (089) 316 95 00
  • German Youth Hostel Association (05231) 99360
  • AIDS Help (030) 690 08 70

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Lost Credit Cards/Travelers' Cheques

  • American Express (069) 97 97 10 00
  • Diner's Club (05921) 86 12 34
  • EC and Bank Cards (069) 74 09 87
  • Euro/Mastercard (069) 79 33 19 10
  • VISA (0800) 89 49 1000


Airlines & Airports

  • Air Canada (0180) 5 02 47 226
  • Air France (0180) 5 830 830
  • British Airways (0180) 5 26 65 22
  • Delta Airlines (0180) 333 78 80
  • Deutsche BA (0180) 5 35 93 22 22
  • Germanwings (0180) 5 955 855
  • KLM (0180) 5 254 750
  • Lufthansa (0180) 380 38 03
  • Qantas (0180) 5 25 06 20
  • Singapore Airlines (069) 719 5200
  • United Airlines (069) 50 07 03 87)


Airports

  • Berlin Tegel Airport (0180) 5 00 01 86
  • Berlin Tempelhof Airport (0180) 5 00 01 86
  • Berlin Schonefeld Airport (0180) 5 00 01 86
  • Bremen-Neuenland Airport (0421) 559 50
  • Cologne/ Bonn Airport (02203) 400
  • Dresden Airport (0351) 8810
  • Düsseldorf Airport (0211) 42 10
  • Frankfurt Airport (0180) 5 37 24 636
  • Hamburg Airport (040) 507 50
  • Hannover Airport (0511) 97 90
  • Leipzig Airport (0341) 22 41 155
  • Munich Airport (089) 97 52 13 13
  • Nuremberg Airport (0911) 937 12 00
  • Stuttgart Airport (0711) 94 80


Government & National Organizations

  • German National Tourist Board (069) 75 19 03
  • Federal Foreign Office (030) 5000 0
  • German Post Office (01802) 33 33 [individuals]
  • German Post Office (01802) 55 55 [businesses]
  • German Rail - train connections and fares 11861
  • German Rail - schedules (0800) 1507090 [for mobile phones (01805) 221100 * charged]
  • German Rail - questions/problems (01805) 194195
  • BahnCard - (01805) 340035

                  
Banks

Opening hours are determined by the individual banks, and can vary greatly although no branches stay open later than 6pm and on Saturdays and Sundays all banks are closed. Many banks have a foyer with ATMs which can be accessed 24 hours a day.

List of banks in Germany:

  • State Bank of India - Frankfurt
  • Citibank - Düsseldorf
  • Deutsche Bundesbank - Frankfurt
  • European Central Bank - Frankfurt
  • Creditanstalt - Munich
  • HypoVereinsbank - Munich

Opening a bank accountTips on opening a bank account:

It is quite easy to open a bank account in Germany, although it is essential to be registered in the country and have the correct documentation. The following documents are required:

  • Proof of registration in Germany (polizeiliche Anmeldebestätigung): This can only be obtained by EU member state residents or holders of a German residence permit
  • Address in Germany: This is written on the registration form and is required to obtain an account in the country
  • Passport: As proof of identification
  • Student Identification: In order to open a student account

Using a German Bank Account
When writing or reading German numbers, it is important to know the placement of points and commas:

€1000.00 (one thousand Euro) is written: €1.000,00
52.6% (Fifty-two point six percent) is written: 52,6% (zweiundfünfzig Komma sechs Prozent)

Cheques are rarely used in Germany although travellers' cheques (Reisescheck) can be issued by all national banks.

Some common German Banking Terms


EnglishGerman

Bank

die Bank

Bank account

das Bankkonto

Bank balance

der Kontostand

Bank book

das Bankbuch

Bank charges

die Bankgebühren

Bank draft

die Bankratte

Bank loan

das Bankdarlehen

Bank manager

der Filialleiter

Bank rate

der Diskontsatz

Bank statement

der Bankauszug

Bank transfer

die Banküberweisung

Bounced cheque

der geplatzter Scheck

Cheque

der Scheck

Cheque book

das Scheckbuch

Credit balance

das Guthaben

Credit card

die Kreditkarte

Current account

das Girokonto

Debit

das Soll

Debit balance

der Soll-Saldo

Deposit

die Einzahlung

Deposit account

das Einlagenkonto

Exchange rate

der Wechselkurs

Fixed rate

die feste Rate

Interest rate

der Zinssatz

Non-resident account

das Ausländerkonto

Overdraft

die Kontoüberziehung

Paying-in slip

der Einzahlungsbelag

Payment slip

der Einzahlungsschein

Travellers' cheques

der Reisescheck



Post Offices
Post offices in larger towns and cities are generally open Monday to Friday from 8am to 6pm, and on Saturdays until midday. At larger railway stations and airports they often stay open for longer and also open on Sundays.

Postage for a standard letter (up to 20g) is €0.55, for postcards €0.45.                                                                                                                          

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